Training Courses
Modules are agreed with you before delivery, taught in plain language, and assessed against criteria you have seen in advance. Group sizes are kept small enough for everyone to take part.
How courses are put together
A course proposal follows a short conversation about the premises, the shift pattern, the duties staff hold and the situations you want them prepared for. Modules are then chosen because they answer something on that list.
If a module would not earn its place on the day, it is left out and you are told why.
Sessions can be delivered during the working day, at shift changeover, or split across two dates where releasing staff in one block is impractical. Overnight and weekend delivery can be arranged, and is quoted accordingly.
Every learner is assessed against criteria agreed with you beforehand — usually a mix of observed practice and a short written element. You receive the outcome for each person, not simply a register of who turned up.
Course list
Six module families. Each can be delivered as a standalone session or combined into a longer programme.
The foundation module: what security duties involve, how to observe and record, and how to respond proportionately when something happens.
Front-of-house duties: managing entry, visitors and deliveries while keeping the interaction calm and professional.
Routine patrol work done properly: what to look for, what to record, and how to hand over accurately at the end of a shift.
De-escalation as a practical skill: reading a situation, lowering the temperature, and knowing when to withdraw and call for support.
Report writing that stands up to scrutiny: what belongs in a record, what does not, and how to describe events without embellishment.
For shift leads and managers: how to brief a team before a shift, monitor duties during it, and give useful feedback afterwards.
Delivery
Most programmes are delivered at your premises, which keeps the examples concrete and removes travel time for staff. Where a neutral setting suits better, we will say so and propose one.
Group sizes are agreed in advance. Larger cohorts are split rather than pushed into a single session, because the practical element depends on everyone getting time to take part.
Process
STEP 1
You describe the site, the staff and the situations you want covered.
STEP 2
We send a proposed module list, session length, group size and cost.
STEP 3
Dates are confirmed and assessment criteria signed off.
STEP 4
Sessions run, with practice and assessment built into the day.
STEP 5
Outcomes and completion records are passed to you afterwards.
Course rates
Per session unless stated otherwise. Rates assume delivery within the United Kingdom during normal working hours; overnight and weekend dates are quoted separately.
Security Awareness
£145
Half day · up to 12 learners
Reception & Access Control
£165
Half day · up to 10 learners
Workplace Readiness Programme
£185
One day · assessed
Supervisor Briefing
£175
One day · up to 8 learners
FAQ
Every learner receives a written completion record listing the modules covered and how they performed against the assessment criteria. Where a client needs a certificate in a specific format, we will produce it in that format. Formal accreditation is a separate matter and would be confirmed in writing if it applied to a particular course.
It depends on the module. Awareness and reporting modules work well with up to twelve; practical modules involving scenario work are capped lower so that everyone gets their turn. The number is agreed in the proposal, not decided on the day.
Yes. Shift-based businesses often need it. Overnight and weekend delivery is quoted separately because it changes how the day is staffed at our end.
They can be added to the next available date at no additional charge, provided the missed session is within the same agreed programme. Additional sessions beyond that are quoted as new delivery.
Tell us the site, the team and the dates you have in mind. We will come back with a proposed module list and a written cost.